NEWS CENTERDegong was one of the first enterprise that have gained the Manufacture License of Special Equipment and passed the assessment of “National Safety Enterprise”. Degong has passed the evaluation of provincial level enterprise management and on-site management. And Degong products have won the Science and Technology Achievement Award of Shandong Province for multiple times......
In order to better understand customer needs, implementing philosophy “we aim at customers’ satisfaction”. In late June, the company launched a “Caring for Customers” service visit nationwide.
The event was jointly organized by the DEGONG R&D Center, DEGONG Quality Department, DEGONG Loader Marketing Department, and DEGONG Parts Service Department. The group visited more than ten key provinces and cities including Shandong, Henan and Shaanxi. They penetrate into fields, coal yards, steel mills, sand and gravel plants and other workplaces, and traveled thousands of miles to provide customers with a full range of after-sales services, to ensure the smooth operation of the products sold.
The event enhances the understanding and trust between the company and its customers, and also provides a reliable basis for the improvement of DEGONG products and services.
